1. Who We Are
This Privacy Policy applies to the Mzar Ambassador Program operated by Mzar Technologies ("Mzar", "we", "us", "our"). Mzar is the data controller responsible for your personal information collected through this program.
2. Information We Collect
We collect the following categories of personal data when you apply to or participate in the Program: (a) Identity & Contact Data — full name, email address, country and city; (b) Social Media Data — your platform handle and public profile information; (c) Performance Data — clicks, referral conversions, commission amounts tracked through your unique link; (d) Communications — messages you send us and application responses; (e) Technical Data — IP address, browser type, and cookie identifiers collected when you access the Ambassador Dashboard.
3. How We Use Your Information
We process your data for the following purposes: to evaluate and manage your ambassador application; to administer your participation and track performance; to calculate and process commission payments; to send you Program updates, new campaign briefs, and performance reports; to comply with our legal obligations; and to improve our Program and services through aggregated analytics.
4. Legal Basis for Processing
We rely on the following legal bases under applicable data protection law: (a) Contract — processing necessary to manage your ambassador agreement; (b) Legitimate Interests — analytics to improve the Program; (c) Legal Obligation — where required to comply with applicable law; (d) Consent — where you have explicitly agreed, such as marketing communications (you may withdraw consent at any time).
5. Data Sharing
We do not sell your personal data. We may share your data with: (a) payment processors to facilitate commission payouts; (b) analytics and tracking technology providers; (c) our internal teams and authorised contractors on a need-to-know basis; and (d) legal or regulatory authorities if required by law. All third parties are required to handle your data in compliance with applicable privacy laws.
6. International Transfers
Your data may be transferred to and processed in countries outside your country of residence, including Saudi Arabia. Where such transfers occur, we apply appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms to protect your data.
7. Data Retention
We retain your personal data for as long as your ambassador participation is active and for up to 7 years thereafter for tax, accounting, and legal compliance purposes. Application data from unsuccessful applicants is deleted within 90 days.
8. Your Rights
Depending on your country of residence, you may have the right to: access your personal data; correct inaccurate data; request erasure ("right to be forgotten"); restrict or object to processing; data portability; and withdraw consent at any time. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
9. Cookies & Tracking
We use cookies and similar tracking technologies on the Ambassador Dashboard to maintain your session, measure referral performance, and improve your experience. You can control cookie preferences through your browser settings. Disabling certain cookies may affect Dashboard functionality.
10. Security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date and notify you via email or your Dashboard if the changes are material. We encourage you to review this Policy periodically.
12. Contact & Complaints
For privacy-related questions or concerns, contact our Data Protection team at [email protected]. If you are located in the EU/UK, you have the right to lodge a complaint with your local supervisory authority.